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FAQs
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1. Hearing Screening

Regular hearing checks help everyone to stay on top of their hearing health and pick up any changes.

What's involved?

Your workplace will be provided with a suite of kiosks or tablets that everyone will be able to access to complete their self-service hearing check. 

The hearing screening involves an online test provided by Triton Hearing. Each team member can use the online self-screen to see if their hearing sits within the normal range, or if a full diagnostic hearing assessment at a clinic is recommended.

How long does it take?

Each test takes about 5 minutes – but allow 10 mins when scheduling.

 

The hearing screening can be booked at the same time as your workshop day, but where possible we encourage you to have the kiosks or tablets in your organisation for at least a week to allow for all team members to complete the screening process. Scheduling of appointments is not required if you book the screening devices over a longer time.

What happens if a potential hearing loss is picked up?

If the screening result is: 'Refer.' We recommend a further hearing diagnosis. We also provide free vouchers for a full diagnostic with a participating clinic.

 

Health and Safety

Hand sanitizer and screen wipes should be available for staff to use when using the kiosks

Reporting on the results

Our reports provide an overview of how many staff had hearing within the normal range and how many received a 'Refer' result. The reports will not provide identifiable details about the individuals who participated.

 

Each kiosk will have an alias created so we can pull non-identifiable data to create a report for your workplace. Staff can choose which email address to use, however, if they choose a work email address it will make reporting easier. 

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2. Consent & Privacy
 

The National Foundation for the Deaf Incorporated is committed to protecting and maintaining the privacy, accuracy and security of your personal information.

 

This privacy policy sets out details of how we collect, use, store and disclose your personal information.

 

By providing us with your personal information, you consent to the collection, use, storage and disclosure of your personal information in accordance with this policy.

 

Our Privacy Policy can be located here: www.nfd.org.nz/privacy-policy

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3. Workshops
 

Hearing Health Workshop

NFDHH provide a 1-hour presentation on Hearing Health and introduce the Hearing Accredited Workplace Programme to your employees.

The presentation is delivered by a staff member at the National Foundation for the Deaf in conjunction with a Hearing Health Expert, such as an Audiologist from Triton Hearing.

 

The Audiologist provides valuable education to your team on their hearing health and the fascinating workings of the auditory system and technology to support hearing loss.

 

We also provide staff with an insight into available funding for hearing aids.

This workshop will help you to introduce HAWP to your team. Some companies opt to stream the presentation to their branches nationwide - so more employees have the opportunity to learn about it.

Deaf Awareness and NZSL Workshop

Learn more about Deaf culture and the basics
of New Zealand Sign Language.


This is a 1-hour workshop learning from experts in New Zealand Sign Language and bi-cultural staff training.

  • Learn about aspects of Deaf culture - customs and history.

  • Learn the basics of NZSL, such as how to fingerspell, introduce yourself in sign and some useful greetings and everyday phrases.

 
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4. Collateral

A suite of visual collateral is provided to assist your organisation on your hearing aware journey.

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As a new member of the Hearing Accredited Workplace Programme you'll receive the following collateral in your starter kit:

  • 1 A3 poster Be Hearing Loss Aware

  • 1 A3 poster Is This Meeting Hearing Aware

  • 2 Hearing Loss Awareness tent cards to put onto a desk and boardroom table

  • 5 Communication strategy cards - 'Buddy Cards' - these can be useful tools for team members who have hearing loss.

  • 1 Take 30 for Hearing Loss team activity pack, this includes an A3 NZSL Fingerspelling poster.

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5. Your Hearing Accreditation Mark – for the green strip
 

Receive your full accreditation in three steps:

The Hearing Accreditation Mark is a public recognition of your organisation’s ongoing commitment to being inclusive of team members and customers who are Deaf or hard of hearing. The Hearing Accreditation Mark also shows that you are committed to caring for hearing health in your workplace.

 

At each level, you’ll receive a corresponding Hearing Accreditation Mark, which you’ll be able to display on your website to show your commitment to being hearing aware.

Level 1 - Committed to Hearing Awareness: Your organisation will receive this accreditation once you have completed your first workshop and on-site hearing screening in the workplace.

 

Level 2 - Elevating Hearing Awareness in the Workplace: You’ll receive this accreditation upon completing the second workshop and workplace assessments.

 

Level 3 - Hearing Accredited Workplace: You’ll receive the full accreditation once your organisation has completed all of the steps above and your awareness action plan is in place.

 
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6. Login access

As soon as NFDHH have processed your membership, you will receive an email with the login and password details. For ease of use, this login and password can be used by all team members in the organisation to access the Hearing Hub throughout the programme membership.

If you or the team have any issues logging in, please contact our Programme Manager, Linda Holmes: linda.holmes@nfd.org.nz or our office on enquiries@nfd.org.nz

Simply login by using the login/sign up box in the top right corner of the Hearing Hub page.

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7. Contact us
 

Would you like to talk to someone? We’re here to help.

Phone: 09 307 2922 or 0800 867 446

You can also contact our Programme Manager, Linda Holmes.

Email address: linda.holmes@nfd.org.nz